Terms & Conditions
Premier Sports Coaching Limited (t/a Premier Football Coaching) company number 15165179 whose registered office is at:
Courthill House, Water Lane, Wilmslow, Cheshire, United Kingdom, SK9 5AJ
info@premierfc.com
0788 7614090
DEFINITION
Activity – means any Camp, Club, Course, Event or Activity organised and operated through any member of Premier Sports Coaching (t/a Premier Football Coaching)
Terms and Conditions – means the terms contained in this document and any other document referred to within it.
COVID – 19 UPDATE
PFC are implementing new policies and procedures to reduce the risk of infection, however PFC cannot be held responsible for transmission whilst attending a PFC activity.
BOOKINGS
By booking a place for your child on any Activity you agree to these Terms and Conditions.
Premier Sports Coaching Limited (t/a Premier Football Coaching) offers an online booking service, once the booking form has been completed and submitted, payment in full received and the booking validated by Premier Sports Coaching Limited (t/a Premier Football Coaching) you will be sent confirmation of your booking via the email address you have provided. Bookings are subject to these Terms and Conditions.
Receiving email acknowledgement of payment is confirmation of your request to book a child on an Activity.
All booked sessions must be paid for, regardless of your child’s attendance. Fees are non-refundable in the event of your child’s absence.
Fees are also non-refundable in the event of unforeseen circumstances such as poor weather, issues we deem to be detrimental to the Health & Safety of our coaches and players, or if we are delayed or prevented in performing our obligations by an event of force majeure.
For safety reasons we can only guarantee a place on ANY Activity to those booking in advance. Those that arrive on the day will not be guaranteed a place on the activity.
Before booking please ensure your child is able to attend the Activity and meets the conditions for such Activity as listed on our website.
All bookings and payment protection are subject to the right to cancel in writing (by fax or e-mail to us) within seven (7) calendar days from the date that you receive e-mail acknowledgement of the booking pursuant to the Consumer Protection (Distance Selling) Regulations 2000.
PROMOTIONS
Premier Sports Coaching Limited (t/a Premier Football Coaching) may from time to time offer promotions, in the event that you have been issued with a promotional code, this code must be redeemed and used in accordance with both the terms and conditions of that promotion and these Terms and Conditions.
PAYMENT
Premier Sports Coaching Limited (t/a Premier Football Coaching) accepts World Pay/credit/debit card as methods of payment but all credit/debit card payments are subject to a 49p processing charge which will be added to your booking.
All customers must be signed up to our monthly credit/debit card payment plan. The monthly payments cover 11 months of the year (September to July)
CANCELLATIONS
Your booking can be cancelled at anytime. To cancel a subscription, please contact us via email at finance@premierfc.com stating your name, contact number, child(s) name, child(s) DOB and school. Please note you need to give a months notice to cancel. Your child will still be able to attend during this notice period. If after cancelling you then wish to re-instate a place a) this place cannot be guaranteed to still be available and b) a £10 reactivation administration fee will apply.
CHILD PROTECTION
All Premier Sports Coaching and Limited (t/a Premier Football Coaching) staff hold current child protection and DBS certification. In the event that a child makes a disclosure or a member of staff believes that the child is suffering from abuse we will act in accordance with our child protection policy, a copy of which is available on request to Premier Sports Coaching Limited (t/a Premier Football Coaching).
FILM/PHOTOGRAPHY
Premier Sports Coaching Limited (t/a Premier Football Coaching) may from time to time take photographs/film of any activity, the use of this data is solely for the purpose of promoting and publicising our activities through our literature, website, press and TV.
Parents/guardians that do not wish for their child to be photographed/filmed must make Premier Sports Coaching Limited (t/a Premier Football Coaching) aware of this at the time of booking or in writing before the Activity starts
Premier Sports Coaching Limited (t/a Premier Football Coaching) will hold all personal data in accordance with its Privacy Statement.
PERSONAL PROPERTY
Premier Sports Coaching Limited (t/a Premier Football Coaching) cannot be held responsible for any loss or damage to any personal belongings whilst attending an activity. Please ensure that no valuables are taken to any venue by your children.
HEALTH & SAFETY
A full risk assessment will be carried out before any activity takes place at a new venue. Premier Sports Coaching Limited (t/a Premier Football Coaching) staff hold a current emergency aid certificate issued by an appropriate body.
By agreeing to these terms and conditions you are providing consent for Premier Sports Coaching Limited (t/a Premier Football Coaching) to administer any and all necessary first aid to your child as required at any time.
For safety reasons it is compulsory for all attendees to wear shin pads on an activity which involves football, hockey or another contact sport.
Premier Sports Coaching Limited (t/a Premier Football Coaching) reserves the right to refuse permission to participate for any child not wearing shin protection.
It is the parent/guardian’s responsibility to ensure appropriate clothing is worn and/or available for their child for the Activity being undertaken and weather conditions.
MEDICAL INFORMATION
Any medical conditions that any participant may have must be fully disclosed (1) at the time of booking in writing to Premier Sports Coaching Limited (t/a Premier Football Coaching) at registration and (2) to the lead coach on the activity or at the venue.
LIABILITY
Premier Sports Coaching Limited (t/a Premier Football Coaching) has Public Liability insurance with cover provided by MCM Insurance.
Other than in relation to death, personal injury, or property damage, where Premier Sports Coaching Limited (t/a Premier Football Coaching) its staff is proven to be negligent, Premier Sports Coaching Limited (t/a Premier Football Coaching) liability to you is limited to the booking fee paid by you.
PROGRAMME CHANGES
In the event that Premier Sports Coaching Limited (t/a Premier Football Coaching) has to cancel an activity for any reason, a credit note for the full value of the booking fee paid will be issued to the person who booked or alternative provisions to stage the activity at another time will be arranged and confirmed to all, if you are unable to attend at the alternatively arranged time and confirm this to Premier Sports Coaching Limited (t/a Premier Football Coaching) , we will issue with a credit note to the full value of the booking fee paid.
LEAVING AN ACTIVITY
Any child that is collected must be collected by a parent or guardian and such parent or guardian must sign the child out of the Activity with a member of Premier Sports Coaching Limited (t/a Premier Football Coaching) Coaching staff. Any child that normally walks home unaccompanied from any activity will only be allowed to leave unaccompanied if a parent or guardian has provided written consent prior to the commencement of the Activity.
COMPLAINTS
In the unlikely event that you or your child are dissatisfied with the service we provide then please in the first instance raise it with the senior coach at the activity. He/she will deal will the problem in accordance with our policies and procedures.
If the problem is not resolved to your satisfaction then please write to our customer services team info@premierfc.com within 7 days of child’s attendance on the activity.
We take your views and complaints very seriously and will endeavour to resolve your complaint as quickly as possible. Refunds will only be issued if Premier Sports Coaching Limited (t/a Premier Football Coaching) is proven to be in breach of these Terms &Conditions.
INFORMATION
The information on this site is updated regularly. However, we hereby exclude any warranties (whether expressed or implied) as to the quality, accuracy, efficacy, completeness, performance, and fitness for a particular purpose of the site.
These Terms and Conditions form the entire agreement between you and Premier Sports Coaching Limited (t/a Premier Football Coaching)
By booking an activity with Premier Sports Coaching Limited (t/a Premier Football Coaching) you are acknowledging your full acceptance of these Terms and Conditions and confirm that you have not relied on any other representation other than those contained within these Terms and Conditions.
If any term within these Terms and Conditions is found to be unenforceable by a competent Court then such term shall be struck out but the remaining terms within these Terms and Conditions shall continue in force to the full extent permitted by law.
These Terms and Conditions are governed by English law and subject to the exclusive jurisdiction of the Courts of England.