Privacy Policy

UPDATED MAY 2018

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE THIS WEBSITE.

Premier Sports Coaching and Events Limited t/a Premier Football Coaching (PFC) has created this policy which covers how we:

  • Collect your data
  • Use the data
  • Disclose your data
  • Transfer your data
  • Store data

By visiting and using this website to establish an account, provide us any personal information, respond to our e-mails, request additional information from us, contact our customer support or administration team, purchase products or services or request any other service assistance from us, you consent to the collection, use, storage and sharing to your personal data as described in our full policy below. 

  1. Introduction and General Terms

Premier Sports Coaching and Events Limited (t/a Premier Football Coaching) is committed to protecting your and your family’s personal information when you are using our services. This Privacy Policy relates to our use of any personal information we collect from you via our online booking system. It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.

In order to provide you with the full range of services, we sometimes need to collect information about you. This Privacy Policy explains the following:

  • what information the PFC may collect about you;
  • how PFC will use information we collect about you;
  • when PFC may use your details to contact you;
  • whether the PFC will disclose your details to anyone else;
  • your choices regarding the personal information you provide to us;
  • the use of cookies

PFC is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, (these laws are referred to collectively in this Privacy Policy as the “data protection laws”)

  1. Who are we?

Premier Sports Coaching and Events Limited t/a Premier Football Coaching (PFC) provides sports coaching across the UK. Working closely with schools and parents we deliver a wide range of programmes, from After School Clubs, holiday camps and events to player development and coaching services to a range of junior football cubs.

  1. What information will the PFC collect about me?

When you participate in, access or sign up to any of the PFC`s services, activities or online content, such as newsletters, competitions, live chats, message boards, web and mobile notifications, telephone or text PFC, book tickets for a PFC event or create an account using the PFC’s online registration system we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, gender or date of birth. This can also consist of information about the children you ask us to care for their name, date of birth, school they attend and any medical conditions they may have. We will use your contact details to communicate with you about your child’s use of services.

  1. How will PFC use the information it collects about me and my children?

PFC will use your personal or your child’s personal information for a number of purposes including the following:

  • to provide our services, access our activities, register your child’s attendance, enable access to online content, to provide you with information about our services and to deal with your requests and enquiries;
  • for “service administration purposes”, which means that PFC may contact you for reasons related to the service, activity or online content you have signed up for,(e.g. to provide you with password reminders, to notify you that a particular service, activity or online content has been suspended for maintenance or to notify you of updates to our Privacy Policy or Terms of Use.
  • to contact you about a request or enquiry you have made, including any content you provide.
  1. When will PFC contact me?

PFC may contact you:

  • in relation to any service, activity or online content you have signed up for yourself or on behalf of your child, in order to ensure that PFC can deliver the services, e.g. to verify your email when you sign up for a PFC account, or to help you reset your password, if there are unplanned changes to our service delivery due to unforeseen events, such as extreme weather or school closure or if there is an emergency relating to your child);
  • in relation to any correspondence we receive from you or any comment or complaint you make about PFC products or services;
  • in relation to any personalised services you are using;
  • to update you on any material changes to PFC’s policies and practices; and
  1. Will I be contacted for marketing purposes?

PFC will only send you marketing emails or contact you on PFC platforms where you have agreed to this. We offer regular emails, including a monthly update, to let you know about PFC programmes and services. From time to time we may also contact you to ask your views on issues affecting the PFC.

  1. Will the PFC share my personal information with anyone else?

We will keep your information within PFC except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons)

 We may share your personal information with our education delivery partners to enable registration with your education service provider.

  1. How long will PFC keep my information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with PFC. If you delete your PFC account then your personal information about your child, your email, child’s name and dates of birth is deleted immediately. If you have not used your PFC account in the last 2 years then your account may be classed as dormant or may be deleted in line with this privacy policy. We will email to remind you before deletion so please check your inbox regularly to see if we have sent you any emails about this.

  1. Can I find out what personal information PFC holds about me?

Under the Data Protection Act you have the right to request a copy of the personal information PFC holds about you and to have any inaccuracies corrected. If you are within the UK, please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer, Premier Sports Coaching and Events Limited, 83 Ducie Street, Manchester M1 2JQ (Email: info@premierfc.com )

  1. Web browser cookies What is a Cookie? A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the PFC website. On PFC websites, cookies record information about your online preferences and allow us to tailor our websites to your interests. During the course of any visit to a PFC website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. How does PFC use cookies?  Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us recognise when you are signed in to your PFC account and to provide a more personalised experience. For example, if on a previous visit you went to our holiday course pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits. PFC uses this type of information to help improve the services it provides to its users.

 Detailed step by step guidance on how to control and delete cookies is also available from www.aboutcookies.org. If you have any concerns about the way that we use cookies or respect your settings, then please contact us at info@premierfc.com

 11. Changes to PFC`s Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to PFC. If you do not agree to these changes, please do not continue to use PFC websites to submit personal information to PFC. You can also delete your PFC account at any time. If material changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain service.s, email notification of Privacy Policy changes)

 12. Contacting PFC about this Privacy Policy

If you any questions or comments about this Privacy Policy please contact: The Data Protection Officer, Premier Sports Coaching and Events Limited, 83 Ducie Street, Manchesr, M1 2JQ(Email: info@premierfc.com ).